If you are planning to change your membership status, or resign from the club, you must  inform the General Manager prior to January 1 of the year in question. For example, if you  would like to change from a full member to a winter member for 2025, you must inform the  General Manager prior to January 1, 2025.  There is an exception for 2025, where you have until prior to January 15th to make a decision. 

If there are no members on the waitlist, you can put your membership on hold for 1 year.  You must inform the General Manager prior to January 1 of the year in question. However,  you will still be required to pay capital dues while your membership is on hold. If we approach  capacity (270 equity members), you will be given the opportunity to come off the  membership hold or resign. We cannot hold your membership if we have a waitlist. 

Yes, while the Tennaqua membership is an annual membership, we do allow members to pay  in 12 monthly installments. There is a discount for paying in full at the beginning of the year  versus the 12-month installments. 

Winter members pay both paddle fees and winter membership fees. As an equity member,  you will have already paid your paddle fees for the full paddle season. However, you will be  responsible for ½ of the winter membership fee for the remainder of the paddle season.  Winter membership ends on April 30 and winter members are only able to use the paddle  facilities. You are not eligible to play tennis or pickleball even if the weather is nice.  

Family membership (full equity) includes children living in your home that are younger than  25 years of age. Once your child is 25 years of age, or no longer living in your home, they will  need to apply for junior membership. Junior memberships are available to individuals that are  at least 21 years of age and less than 30 years of age. Junior members have 90 days to  convert their membership once they are no longer eligible to be a junior member. 

The Tennaqua membership is an annual membership. If you resign mid-year, you are still  responsible for the full year of membership dues. Tennaqua operates on an annual budget and the Board determines staff, prices, events, etc. based on our membership for the year.  You are eligible to use the club for the remainder of the calendar year. 

While we understand that situations will arise mid-year that may move you from the  Tennaqua area, we cannot make exceptions to our mid-year resignation policy.  

No, since Tennaqua operates on an annual budget we budget for the increased membership  fees from installment payments. We solicit feedback in December or each year on how you  would like to pay. You must communicate to the General Manager prior to January 1,  your  intention to pay in full or you will default to installment payments. Your January invoice will  indicate either payment in full or installment payments. 

We do not allow members to convert to an individual membership mid-year. Tennaqua  operates on an annual budget and the Board determines staff, prices, events, etc. based on  our membership for the year. You will be able to convert from full membership to individual  membership effective January 1 of the following year.  

If you convert to a full membership mid-year, you will be billed a prorated amount for the  time as an individual member and the time as a full member. For example, if you convert to a  full member on June 1 you will pay 5 months at the individual member rate and 7 months at  the full member rate. However, once you make this change, you are not eligible to return to  individual membership status.

No, unfortunately we are not able to provide refunds mid-season. We budget for the full  season based on the number of participants and assign spots on teams. If you are injured mid season we encourage you to continue to support your team, attend matches, eat, drink and  cheer!

If we can fill the spot on your team, members will receive a refund on your paddle or tennis  team fees. Winter members can receive a refund on both the paddle fees and membership  fees, but you will not be able to come to the club without an active membership.